What's included
- On-duty team in shifts, 24 hours
- Periodic verification rounds
- Team dispatch when deviations are identified, according to the agreed protocol
- Arrival time based on location and contract
- Incident reports
How it works
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Integration: we map your operation and critical points
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Watch: the team follows in shifts, with rounds
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Detection: we monitor deviations to guide intervention according to the agreed protocol
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Response: team dispatch, with arrival times based on location and contract
Who it is for
- Operations where a cold shutdown means loss: supermarkets, distribution centers, food industry, cold storage plants, agribusiness.
FAQ
Do you monitor equipment from any manufacturer?
Yes. Monitoring is about your refrigeration operation, regardless of the equipment brand.
What happens when a problem is detected?
The team on duty assesses the incident and arranges a response according to the agreed protocol. On-site arrival times are determined by location and contract.
Does monitoring replace preventive maintenance?
No, they complement each other. Preventive maintenance lowers the chance of failure; monitoring detects deviations and alerts the team according to the agreed protocol.
Get in touch
Let's assess your monitoring needs
Tell us the city and state, system type and critical operating periods.
- 24/7 emergency service
- In-house engineering in the field
- Over 15 years in operation
- Smart Cold authorized service provider